Marketing

Thursday Technicalities: Marketing #1

Introduction

Marketing is a really broad topic. If any of you have ever done a Google search on tips and tricks regarding this topic, then you know the results seem to be endless. Everyone has a different opinion. My goal here, as it usual, is not to give you my opinion, primarily, but to offer you the options and give both the upsides and the downsides of both.

But because the topic of marketing is so vast, I’m going to break it down, and we’ll have a few posts on the issue. Today’s is going to center around the issue of building your email list and fan base. We’ll have some discussions about social media in a later post, and you can also see what I have to say about Pinterest now if you’re interested in starting in on that right away.

An Indisputable Fact About marketing

Here’s the one thing that will always be true about marketing. It will go hand-in-hand with publishing no matter what you choose to do. I don’t care if you’re indie-publishing with Amazon or going through a small publisher or even going with a big brand publishing company. Marketing is a must. Now, depending on what route you take, you may not need to do a lot of your own marketing. But as an author, you are always going to be interacting with fans, old and new, and striving to increase the visibility your book has.

If you rely on a company to do it all for you, you’re not going to do as well as you would pitching in. After all, you’re the writer, and people who are fans of your work want to talk to you, not your publisher. So you have to know about marketing, which is why we’re talking about it in regards to publishing.

A Launching Point

Everyone needs a launching point as an author. If you’ve been doing this for a while, you’ve already found and used yours. You’re moving on to finding new and better ways to do things. But if you’re new… Well, chances are you’re feeling overwhelmed and have no idea where to start. Even if you’re not new, there’s a chance you’ve overlooked this crucial launching point for authors in marketing.

To those who are new, let me just say… Take a deep breath. You’re going to be fine. You’ll make mistakes along the way, but that’s fine. We all have and still do. You’ll have to if you want to figure out what works. The good news is, in this day and age, there are lots of people who have done it before you and have figured out what works. And those people have an easy avenue to share about it online. You wouldn’t be reading this if we didn’t.

So, what is the starting point? In marketing, your starting point should be an email list. Social media is fine and all, but you don’t control that. If you’re locked out of the account for some reason and can’t get in, you’re not going to be able to engage with your audience there. The same is not the case for an email list. You own that, and you can send content to subscribers at any time. As long as you’re not doing anything sketchy or illegal, you won’t have to worry about being shut down.

As such, this is your starting point.

How Does Marketing Work With An Email List?

Glad you asked! For authors, there are lots of choices for marketing to an email list and for marketing to potential subscribers. The thing that seems to work the best for me is to offer free content of some sort or to give away a coupon that discounts one of your books (if you have your own website and a connected store).

Attracting New Subscribers

This is the concept of having a lead magnet. You have to give something to get something. In this case, no one wants to give up their email address if they’re not getting anything useful in return. The possibilities for a lead magnet are endless. I’ve offered coupons (as I mentioned earlier), completed short stories that are only available free to new subscribers, and free previews (the first few chapters) of books. Sometimes, I’ll offer both the free preview of a book and a coupon to go with that book, but it all depends on how I’m doing things at any given time.

If you haven’t started an email list yet, your lead magnet and choosing a platform to use for the mailing list is your first priority. You don’t have any subscribers yet, so you’re not going to be too worried about what content to send. But, once you start getting subscribers, content is a concern. So, let’s chat about that next.

Marketing to Current Subscribers

This one’s a little more work. A lead magnet is done once you have it up. You do the work up front to make it the absolute best it can be regardless of what you’re going to offer. But once the work is done, it’s done, and you don’t have to repeat it.

Marketing to the subscribers you have is harder. The goal you have is to make sure that you know your audience. Who are you trying to talk to?

Let me give you an example. I’ve talked before about who this blog is aimed towards, but for those who weren’t with me for that post, I’ll review. My goal is to provide writers with content that is professional and coming from a position of expertise. If I don’t know something, I go research it before I decide to talk about it. I make sure I know what I’m talking about.

But, I also target readers. I’m an author and a freelance editor, so my goal is to not only establish my credibility as an expert in my field but to also give the readers in the crowd something they can enjoy. That’s why I do book reviews. It’s my way of sharing books I love with other readers. At the end of the day, I’m an author and editor, yes, but I was a reader first, and so I like connecting with my readers and with others who just enjoy a good book like I do.

I take that same approach when dealing with my newsletter. The content targets both my readers and my writers. You, if you figure out who your target audience is, can do the same thing. And your goal with your lead magnet is to make sure that free or discounted content attracts people who will actually want to look at your emails.

Why Does Target Audience Matter?

Okay, story time. When I first started my newsletter and got my lead magnet set up on StoryOrigin to start attracting newsletter subscribers, I offered a short story for free. And I got a lot of subscribers. But here’s the problem… I was losing five or six every time I sent out a newsletter.

My newsletter only goes out once a month right now because, a) that’s all I can manage and b) if my audience is anything like me, once a month is fine but more than that is a nuisance in an already full inbox. I tend to unsubscribe if I’m getting emails every day or every week, and I’m less likely to buy anything from someone I feel is spamming me with content. So, I just don’t do that.

But, apparently, for the people I was attracting to my audience, one email was too much. Now, there will always be people who sign up just to get the content you’re giving away and then unsubscribe, which is why I prefer to offer coupons or discounts instead. And there will always be people who sign up and, despite your best efforts, seem to expect something from the newsletter that you never advertised. It’s good for those people to go so your list isn’t cluttered with people who have zero interest in your content.

Avoiding Freeloaders and Zero Interest Subscribers

If you’re filling your list with people who just want free stuff and have zero interest in what you have to offer, then the moment you send a newsletter that talks about a new release or markets any of your products to them, you’ll lose them. I’ve watched this happen with my newsletter before, and it’s not only frustrating, it’s disheartening. You can’t stop it from happening entirely, but gear your reader magnet or lead magnet toward those who have an interest in what you have to say.

That’s why it’s crucial you take the time to figure out your target audience and how you want to approach marketing. Your marketing strategy will be very different if you’re trying to establish expertise in your field versus trying to entertain your audience.

Now What?

So now you know why you should be building an email list and some strategies for making the process smoother. But now what? Where do you go? What email providers are best? Can you do it for free?

No one platform ever fits every person. As a result, I can’t tell you which platform you’ll like best. Usually, you can start a free account and have what you need to get started. Therefore, as long as there’s an option to export your list of emails if you choose, you can try something else and find what works.

I’ve chosen to go with MailChimp. It integrates with my website’s store and other platforms well, and I don’t have to pay to get that feature. Since I don’t pay, I can say that it’s a little limited on what it can do at times. I can automate welcome emails and organize the email list as I wish, but I can’t schedule emails for future dates. Instead, I write the email, save it, and manually send later. A little inconvenient, but it gives a lot of features that other platforms don’t always give, so no complaints here.

Options for Integrating Your Email Subscription Provider with Lead Magnet Sites

On this one, I also found that MailChimp is easier to find integration info for. However, the two sites I use for lead magnets do support other email list sites. I’ve liked working with StoryOrigin best for gaining new subscribers with lead magnets. They seem to have more options for joining promotions with those lead magnets than BookFunnel. However, BookFunnel also has options and has more ways to control the delivery of ARC copies than StoryOrigin does. However, you do have to pay a monthly (or annual) subscription fee. So if you’re looking for free, StoryOrigin offers quite a lot for being free software.

Conclusion

Well, that’s all on marketing for this week. Next week, we’ll go into some other areas of marketing that you’ll need to give your book its best shot at publication. I look forward to having you all join me!